Privacy Policy
JerseyFanZone values your privacy and is committed to protecting your personal information. We will never sell, rent, or share your personal data with any third party for marketing purposes. We are committed to keeping your information safe, secure, and used only for legitimate business purposes.
1. What Personal Information Do We Collect?
When you visit our website, create an account, place an order, or contact us, we may collect the following personal information:
- Full name
- Shipping address
- Billing address
- Email address
- Phone number
- Order details
- Payment-related information
- Customer service communication records
We only collect the information necessary to process your order, provide customer service, improve your shopping experience, and operate our website properly.
2. When Do We Collect Personal Information?
JerseyFanZone may collect your personal information when:
- You create an account on our website
- You place an order through our online store
- You subscribe to our newsletter or promotional emails
- You contact our customer service team by email, phone, social media, or other communication channels
- You take part in giveaways, promotions, or marketing activities
- You purchase a gift card or someone purchases a gift card on your behalf
- You interact with our website, services, or online store
To ensure that we can process your order, arrange delivery, and provide after-sales support, please provide accurate, complete, and valid personal information.
3. How Do We Use Your Personal Information?
We may use your personal information for the following purposes:
- To create, maintain, and manage your account
- To process your orders, payments, shipping, returns, and customer service requests
- To provide necessary shipping details to logistics partners or courier companies
- To improve our website, products, services, and overall shopping experience
- To communicate with you regarding your order, questions, or customer service requests
- To send you newsletters, product updates, promotions, and special offers, only if you have subscribed or agreed to receive them
- To prevent fraud, protect transactions, and maintain website security
- To comply with legal, tax, accounting, or regulatory requirements
For order delivery, we may share necessary shipping information with third-party logistics providers, such as DHL or other courier companies. This information is used only for delivery purposes and will not be used for unrelated activities.
4. Do We Share Your Personal Information?
We do not sell, rent, or trade your personal information.
We may share limited personal information only when necessary, including with:
- Payment processors
- Shipping and courier companies
- Customer service providers
- Website hosting or technical service providers
- Legal, tax, or regulatory authorities when required by law
These third parties are only allowed to use your information for the specific services they provide to us.
5. Can You Access or Correct Your Personal Information?
Yes. If you would like to view, correct, update, or change your personal information, you can log in to your account through the “My Account” section on our website.
To protect your privacy and account security, you will need to log in using your registered user ID and password before accessing or updating your personal data.
If you are unable to update your information yourself, you may contact our customer service team for assistance.
6. Newsletter Subscription and Withdrawal of Consent
Our mailing list is based on voluntary subscription. If you have not chosen to subscribe, we will not add you to our mailing list.
If you no longer wish to receive marketing emails, newsletters, or promotional messages from us, you may unsubscribe by replying to our email with the subject line:
Unsubscribe
After you unsubscribe, you will no longer receive our latest product updates, special offers, or promotional information by email.
7. Account Deletion
If you wish to delete your account or request the removal of certain personal information, please contact our customer service team.
We will process your request within a reasonable time, subject to applicable legal, tax, accounting, fraud prevention, order processing, and after-sales service requirements.
Please note that some order-related information may need to be retained for a certain period as required by law or for legitimate business purposes.
8. Data Security
JerseyFanZone takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. We encourage you to keep your account password confidential and avoid sharing your login details with others.
9. Cookies and Website Usage
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support shopping cart functions.
You may choose to disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.
10. International Orders
As JerseyFanZone may serve customers from different countries and regions, your personal information may be processed or transferred internationally when necessary for order fulfillment, payment processing, shipping, or customer service.
We will take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or service providers.
Any updates will be posted on this page. We encourage you to review this Privacy Policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is collected, used, or protected, please contact our customer service team through the contact information provided on our website.